1. Who we are
Nokulunga Consulting (“Nokulunga Consulting”, “we”, “us” or “our”) provides Microsoft cloud computing, cyber security, modern workplace, Azure infrastructure, consulting and advisory, adoption and change management, and software licensing services.
For privacy enquiries, please contact us at info@nokulungaconsulting.co.za.
2. Information we may collect
Depending on how you interact with us, we may collect information such as:
- Your name, business name and job title.
- Email address, telephone number and other contact details.
- Information you provide when requesting a quotation, consultation or service.
- Business, technical or service information necessary to respond to your enquiry or provide contracted services.
- Technical information generated when you use our website, such as browser type, device information, IP address and pages visited, where collected through hosting, security or analytics services.
3. How we use personal information
We may use personal information to:
- Respond to enquiries and requests.
- Prepare quotations, proposals and service documentation.
- Provide, manage and improve our services.
- Communicate with clients, prospective clients and service providers.
- Maintain website security, prevent abuse and troubleshoot technical issues.
- Meet legal, regulatory, accounting or contractual obligations where applicable.
4. POPIA
We aim to process personal information in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”) and other applicable South African privacy and data-protection requirements. We seek to process personal information lawfully, fairly and transparently, only for appropriate purposes, and to take reasonable measures to protect personal information against loss, misuse, unauthorised access, disclosure or alteration.
5. Sharing of information
We do not sell personal information. We may share information with trusted service providers, technology partners, professional advisers or other parties where reasonably necessary to provide our services, operate our website, comply with legal obligations, or protect our rights and users.
6. Microsoft and third-party services
Our services may involve Microsoft products and services or other third-party technology platforms. Where a client engages us to implement or manage such services, the relevant provider’s terms and privacy documentation may also apply.
7. Cookies and website technologies
This website may use essential technologies required for hosting, security and basic functionality. If analytics, marketing or other non-essential tracking technologies are introduced, appropriate information and consent mechanisms should be implemented where required by applicable law.
8. Information security
We take reasonable technical and organisational measures to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure.
9. Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide services, resolve disputes, maintain business records, or comply with legal and regulatory obligations.
10. Your rights
Subject to applicable law, you may have rights relating to your personal information, including requesting access to information we hold about you, requesting correction of inaccurate information, objecting to certain processing, or making a complaint regarding the handling of your personal information.
11. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology or legal requirements. The latest version will be made available on this website with the applicable update date.
12. Contact us
If you have a privacy question, request or complaint, please contact Nokulunga Consulting at info@nokulungaconsulting.co.za.